Membership Services is responsible to the Board of Directors for activities and projects that will increase the Chamber’s membership and retain its current membership.
Membership Services Committee
The Membership Services Committee is comprised of Membership VP, Christopher Moore; Chairperson, Raine Tyndall; and up to 15 Ambassadors.
In 2020 Membership Services will continue working on a membership retention program. This multi-tiered program will touch new members and existing members up to four times a year to provide easy to understand membership benefits in order for them to value their membership and eliminate any hesitation to renew.
Each year membership development is a top priority. A goal will be to increase the number of new members.
The retention program will communicate membership benefits to our members throughout the year. If done effectively this should result in a higher rate of membership renewals. The goal this year is to assess the reason for previous membership losses in an effort to create a new strategy that will be implemented by the Executive Director and the Ambassadors. Maximize your Membership (MYM) one-on-one membership benefits sessions will be offered to all new members and existing members as needed. Additional touch points about membership benefits will be conveyed to all our members. Membership benefit information will be included in renewal invoices.
Fifteen ambassadors have been selected from submitted applications. Ambassadors are asked to select at least four Chamber businesses each month from a priority list and to visit and communicate Chamber benefits and address any needs the member may have. They will continue to assist with Ribbon Cuttings, Business Before and After Hours, and other events.
If you love people and the “customer service” aspect of life, then becoming a Chamber Ambassador is the right fit for you! Our Ambassadors act as the link between the community and the Chamber and keep our members informed and involved in Chamber activities.